Shipping policy

Shipping Policy – KentDO™ Mom & Baby

Last updated: November 2025

At KentDO™ Mom & Baby, we are committed to providing fast, reliable, and secure delivery for all our customers. Please review our shipping policy below for details on processing times, shipping rates, and delivery schedules.

1️⃣ Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor your delivery status.

We always aim to process and dispatch your order as quickly as possible.

2️⃣ Shipping Time

📦 Domestic Shipping (Within the U.S.)

Delivery Time: 15–20 business days
Free shipping on all U.S. orders

🌍 Europe, Canada, and Australia

Delivery Time: 15–30 business days
Standard shipping rates apply at checkout

✈️ Other International Destinations

Delivery Time: 15–30 business days, depending on the location

Please note: Shipping times may vary depending on the destination, local customs, and carrier delays. We appreciate your patience and understanding.

3️⃣ Shipping Rates

United States: Free shipping on all orders.
Europe, Canada, Australia: Standard shipping rate applied at checkout.
Other International Locations: Rates are automatically calculated at checkout based on the delivery destination.

4️⃣ Customs and Import Taxes

Customers are responsible for any customs duties, import taxes, or fees that may apply in their country.
KentDO™ Mom & Baby is not liable for shipping delays caused by customs inspections or clearance procedures.

5️⃣ Order Tracking

After your order is shipped, a tracking number will be provided via email.
If you experience any issues tracking your order, please contact us at:
📩 support@kentdomombaby.com

6️⃣ Delivery Delays

Occasional delays may occur due to factors beyond our control (e.g., customs clearance, global shipping congestion, weather conditions).
We will always do our best to assist and keep you informed throughout the process.